Help Center

SnokuOS Guidance and Help

Choose Package, Date, and Time

Choose the service package that best fits your event, then select date and time.

More details

Package durations, included services, base prices, and optional add-ons are shown before submission. Dates and times remain pending until approval.

  • Unavailable dates are blocked by availability rules.
  • Times are shown in 24-hour HH:MM format in the time dial.
  • The selected middle row in the three-slot dial is the active start time.

What Happens Next?

Next, you will enter event and contact details for review.

Guides

  • Booking Guide: Packages, availability, review, and confirmation expectations.
  • Account and Login: Portal activation, sign-in, and password reset support.
  • Contracts: Review and signature process for approved bookings.
  • Payments: Retainer, balances, due dates, and payment status guidance.
  • Galleries and Downloads: Proofing and downloads when delivery features are enabled.
  • Album Selection: Selection limits, save behavior, and final submission details.
  • Videos: Video delivery timeline and download availability.
  • Messages: Secure communication and response status.
  • Privacy and Security: How we use your data and safe communication practices.
  • Contact Snoku Photo: Reach support by phone, email, or secure message.